1. Scope

This policy applies to personal data collected via our website:  Techgrow Software  and any related services or communications operated by us in India.

2. Information We Collect

• Personal Information: name, email address, phone number, postal address, payment details, and any other information you provide when registering, contacting us, or transacting on our site.
• Technical & Usage Data: IP address, device information, browser type, operating system, pages visited, time on site, and other analytics collected automatically.
• Cookies & Tracking: cookies, local storage, and similar technologies to personalise your experience and analyse usage. See our Cookies section below.

3. Purpose of Processing

We process personal data only for legitimate and specified purposes, including but not limited to:

• Providing, operating, and improving our website and services.
• Responding to queries, requests, and customer support.
• Processing transactions, billing, and preventing fraud.
• Delivering promotional messages or newsletters — only with your consent.
• Meeting legal or regulatory obligations and enforcing our rights.

4. Lawful Basis & Consent

Where required, we will seek your consent before processing personal data. We will also rely on other lawful bases for processing as permitted, including contract performance, compliance with legal obligations, and our legitimate interests (where those interests are not overridden by your rights).

5. Sharing and Disclosure

We do not sell or rent your personal data. We may share personal data with:

• Trusted third-party service providers who assist with hosting, payment processing, analytics, and other operational services (under agreements protecting your data).
• Government authorities or law enforcement when required by applicable law or to protect rights and safety.
• Buyers or other parties in connection with a business transaction (e.g., merger or sale) subject to confidentiality and protective measures.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer required, we will securely delete or anonymise it.

7. Data Security

We use reasonable technical and organisational measures—such as access controls, encryption, and monitoring—to protect personal data. However, no internet transmission is completely secure. If a data breach occurs, we will take appropriate steps, including notifying affected individuals and authorities when required by law.

8. Your Rights

Under applicable Indian law, you may have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate or incomplete data.
• Withdraw consent where consent is the legal basis for processing.
• Request deletion of your personal data (subject to legal/contractual obligations).
• To exercise these rights, contact us at the details below. We may require verification to process requests.

9. Cookies

We use cookies and similar technologies to improve functionality and analytics. You can manage or delete cookies via your browser settings. Note that disabling cookies may affect site functionality.

10. Children

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data of a minor, please contact us to request deletion.

11. International Transfers

If personal data is transferred outside India for processing, we will ensure an adequate level of protection through contractual safeguards or other lawful means as required by applicable law.

12. Changes to This Policy

We may update this policy periodically. The updated policy will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions or wish to exercise your rights, contact:

Techgrow Software Private Limited

Address: F247, 1st Floor Office 12, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160071  

01724614700

contactus@techgrowsoft.com